Published: Wed, February 15, 2017
Science | By Boyd Webster

Hardware problems prompt Apple to pull the plug on LG's 5K monitor

Hardware problems prompt Apple to pull the plug on LG's 5K monitor

Well, you're not alone.

That said, if you head to Apple's online store, the UltraFine 5K Display can still be purchased - but with a 5-6 week wait now listed for dispatch.

Late last month, LG's UltraFine 5K monitors finally began shipping out to Apple customers but unfortunately, buyers of the $1300 monitor quickly discovered that the monitor didn't work as well as it should, particularly when in the same room as a wireless router.

As mentioned earlier, anyone who does want to get their hands on the monitor will have to go to the Apple website. But since the monitor's launch, there have been reports of problems such as screen flickering, interference with nearby routers, and other issues. LG confirmed the issue last week, and says it already has a fix prepared.

"Past year when Apple declined to refresh its Thunderbolt display in favor of promoting LG's UltraFine displays, we all ooh-ed and aah-ed at the glorious 5K resolution and wide color gamut of the 27" model.

As a refresher, it offers an impressive 5,120 x 2,880 resolution and P3 wide color gamut, measuring at 27 inches. Additionally, 9to5mac reports that Apple is actually removing salable displays from its stores until it can re-stock with the new revision.

Business Insider said it received a tip from one of its sources, but confirmed Apple's new policy by phoning the store in NY, where a representative said that sales were indeed suspended due to a hardware issue with the piece of kit.

Are you one of the 2016 MacBook Pro users looking to nab the monitor but couldn't? We've reached out to LG for comment.

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