Published: Fri, March 10, 2017
Science | By Boyd Webster

Lubbock police say AT&T cell phone 911 outage resolved

Lubbock police say AT&T cell phone 911 outage resolved

The outage impacted customers throughout several states, including Florida, for several hours.

By 9:37 p.m., AT&T reps said that service was restored across the country for all who had lost 911 service.

But the company didn't make clear how widespread the outage was, or how it was caused.

AT&T customers in North Texas are experiencing difficulty placing 911 emergency calls. We apologize to those affected.

The outage was reported just before 7 p.m. and halted 911 lines nationwide. However, the company did not offer an explanation for why the issue occurred in the first place.

Corpus Christi police department announced AT&T mobile calls to 911 emergency appear to be back in working order. Starling did not know when the problem began.

Based on reports from law enforcement and government agencies, AT&T customers were unable to call 911 from their cellphones for a brief period Wednesday night.

911 handles 240 million calls a year, according to the National Emergency Number Association. Twitter was abuzz with reports of the outage as people tried to figure out what happened and what to do in such a situation.

"Every call to 911 must go through", Pai said in a statement.

AT&T today released a statement in response to the FCC's investigation announcement.

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