Welcome to Front Line Desk. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
1. Services Provided
We provide AI-powered customer support solutions, including but not limited to AI receptionists, chatbots, scheduling assistants, and automated customer interaction tools. These services are designed to help businesses streamline their customer support operations.
2. Eligibility
By using our services, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.
3. User Responsibilities
You agree not to use our services for any unlawful purpose or in any way that could damage, disable, overburden, or impair the platform. You are responsible for maintaining the confidentiality of any login credentials associated with your account.
4. Service Availability
We strive to maintain uninterrupted access to our services. However, we cannot guarantee 100% uptime and are not liable for any interruptions due to maintenance, updates, or unforeseen issues.
5. Intellectual Property
All content, branding, designs, and software developed or used by us are the intellectual property of Front Line Desk. You may not reproduce, copy, or exploit any part of the service without written permission.
6. Payments and Billing
Details about service pricing, billing frequency, and payment methods will be provided upon engagement. Late or failed payments may result in service interruption.
7. Refund Policy
Due to the customized nature of our services, all sales are final unless otherwise stated in a written agreement. If you are unsatisfied, please contact us and we’ll do our best to resolve the issue.
8. Limitation of Liability
Our services are provided “as is” without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
9. Modifications
We reserve the right to update or modify these terms at any time. Continued use of the service after changes constitutes your acceptance of the revised terms.
10. Termination
We may terminate or suspend your access to our services at any time, without notice, if you violate these Terms and Conditions.
11. Governing Law
These terms are governed by and construed in accordance with the laws of Federation of Bosnia and Herzegovina. Any disputes shall be subject to the exclusive jurisdiction of the courts in Constitutional Court of Bosnia and Herzegovina.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
📧 muratovicnermin42@gmail.com
📍 Prokosovici bb, 75 300 Lukavac, Bosnia and Herzegovina